How many times have you seen people dive into fixing a problem without a proper plan? It happens… constantly. So it’s no wonder that after a clear Diagnosis, a clearly written specification of the solution is required.
There are a variety of ways to achieve this, but I strongly recommend a simple timeline chart, with objectives, deliverables, deliverable dates, accountabilities (whodunnit?), budgets & costs, and any special requirements.
GANTT charts, SMARTT objectives… there are lots of ways to divvy this up. The simple truth remains that if you have a written, agreed and practical plan of what should be done to solve the challenge, you’re far ahead of most others in the same position.
Sometimes a good consultant knows to deliver a solid plan, and then let the client implement it themselves!